Exchange / Return Policy

We at royalbloomarts.com wants our customers to have a hassle free Online shopping experience. Our comprehensive return policy is as follows:

If you have received a damaged shipment, or defective product, then royalbloomarts.com would replace the products at no extra cost.

It is mandatory to record opening / unboxing video of the parcel from beginning till end(without any cut or pause) within 24 hrs from delivery.
Products should be returned in their original packaging.
Products/Items must NOT BE used. Shipping / Courier and handling charges are non refundable (Applicable for all order). Buyer is responsible for the return shipping cost.
Products must be returned along with all accessories and other items in the original packaging.
Products damaged while being used do not qualify for a refund or replacement.
In case we are unable to replace the damaged / defective product, we will refund your money within 3-4 days on receipt of returned parcel.

Minor color or design variations. Such variations are a part of handcrafting and beyond control of our craftsmen.
Return can be done only if you receive in fully damaged condition or the product is completely different than what you have ordered.

All refunds would be processed to the customer’s credit card / debit card / net banking / Cheque / cash accounts (as per channel the customer had made the payment) within a maximum of 15 working days from the date we receive the product(s) in our Warehouse.
Refunds will only be processed, on Receipt of Product(s) from you.